SHIPPING
What Shipping Methods Are Available?
The two main types of international freight shipping are air freight and ocean freight. Each has its unique benefits and is suitable for different kinds of shipments.
Do You Ship Internationally?
International mail services go to more than 180 countries, including Great Britain, Canada, Japan, Mexico, and Australia. include international tracking and some insurance.
How Long Will It Take To Get My Package?
Domestic deliveries arrive in 1-3 business days4 depending on where your package starts and where it's going.
PAYMENT
What Payment Methods Are Accepted?
Cards are still the most-used payment method, with American Express, Mastercard, Visa as large global card schemes. Even though they're recognized globally, other payment methods like online banking, direct debit, digital wallets, or Buy Now Pay Later (BNPL)
Is Buying On-Line Safe?
Always use a trusted online shopping “store” for your purchases and beware of phony online shopping sites that often reside on social media sites that may offer enticing prices.
Order & Retunrs
How do I place an Order?
Let our team in store know which product/s you are after.
Our team will then confirm that the product you need is available in our warehouse and take payment.
We'll then deliver your purchase to your door!
How Can I Cancel Or Change My Order?
Orders can typically be cancelled 24 hours prior to shipping
Do I need an account to place an order?
Before you can start ordering online from Asaa Medical, you'll need to create an account. This is an essential first step, as it allows you to save your delivery address, pickup location, and your payment method as information for future orders.
How Do I Track My Order?
Visit the carrier's website: Go to the official website of the shipping carrier. Most carriers have a designated tracking page where you can enter your tracking number. Enter the tracking number: Input your tracking number into the appropriate field and click the "Track" button or a similar prompt.
How Can I Return a Product?
Original packaging, the credit card you used, and the receipt. Go to the Returns or Customer Service department at our website.